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I can't watch an add so I can't earn rewards

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  • JAY ZOJ Offline
    JAY ZOJ Offline
    JAY ZO English Users
    replied to MarcusWöll last edited by
    #49

    @MarcusWöll
    Making you buy boss coins is exactly what they want

    By day: professional osm player (member of gns crew), and professional 3rd half player
    By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

    1 Reply Last reply
    0
  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    wrote last edited by
    #50

    I have asked again if there is any idea for when the issue might be resolved. I think that the most tricky part is that it is difficult to fully fix it, as it has come back a few times now. And I also think that they have to rely on outside help from AdInPlay.

    1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to MarcusWöll last edited by
    #51

    @MarcusWöll @Ade67

    About the not getting the bc when you try to watch an ad: is it possible for you guys to post a video about that? I have forwarded your name and ID number to check this, but that might not be enough.

    MarcusWöllM 1 Reply Last reply
    2
  • MarcusWöllM Offline
    MarcusWöllM Offline
    MarcusWöll English Users
    replied to FC Eddie_NL last edited by
    #52

    @FC-Eddie_NL hi, here I made a video, I hope it shows enough. The ads also do not work in Training or anywhere else, where I can use ads to remove time. And I am not allowed to upload the video 😧

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to MarcusWöll last edited by
    #53

    @MarcusWöll

    That's probably because of limitations in file size that can be directly posted onto the forum. You might have to put it in a package like we transfer and then post the link to it.

    MarcusWöllM 1 Reply Last reply
    1
  • adam_68069A Offline
    adam_68069A Offline
    adam_68069 English Users
    wrote last edited by
    #54

    you should stop always using it.

    MarcusWöllM 1 Reply Last reply
    0
  • MarcusWöllM Offline
    MarcusWöllM Offline
    MarcusWöll English Users
    replied to adam_68069 last edited by
    #55

    @adam_68069 what?

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  • MarcusWöllM Offline
    MarcusWöllM Offline
    MarcusWöll English Users
    replied to FC Eddie_NL last edited by
    #56

    @FC-Eddie_NL https://wetransfer.com/downloads/945dd1d5311705b51d17b3077d1701b320250424082544/d1277551814bd0c72fafee533259b7b520250424082545/7e385f?t_exp=1745742345&t_lsid=7aae2bfb-6998-4144-be3f-2430cc683700&t_network=email&t_rid=Z29vZ2xlLW9hdXRoMnwxMTE4NjM3ODk0Njc3MTQ1ODk4NzM%3D&t_s=download_link&t_ts=1745483145&utm_campaign=TRN_TDL_01&utm_source=sendgrid&utm_medium=email&trk=TRN_TDL_01

    FC Eddie_NLF 2 Replies Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to MarcusWöll last edited by
    #57

    @MarcusWöll

    Thank you. I will forward it.

    1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to MarcusWöll last edited by
    #58

    @MarcusWöll

    They have tested it and it works fine. The reward has been given out. Both for the videos in the Finance section aswell as the free Bosscoin section. According to the data, you received some rewards from videos last week aswell. So this seems to be some visual issue at your end. Since clearing cookies is already automaticaly done once you close the browser, you could try the following things:

    • Refresh the page or even go to a different clubslot.
    • If you have an adblocker installed, then make sure it's disabled for OSM
    • Check if antivirus or firewall is blocking something.
    MarcusWöllM 1 Reply Last reply
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  • MarcusWöllM Offline
    MarcusWöllM Offline
    MarcusWöll English Users
    replied to FC Eddie_NL last edited by
    #59

    @FC-Eddie_NL I didn't change any settings on my laptop, so in my eyes that could be not the centre of the problem. The boss coins I received was after watching ads on my smartphone. But usually I don't have time to do this on my smartphone, because I work on my laptop, and also I don't like the smartphone-version of the game.

    I have no idea, what I can do. It happened after the last big design changes in the pc-version. So I still see the problem not on my side, but for sure I will check again.

    1 Reply Last reply
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  • MarcusWöllM Offline
    MarcusWöllM Offline
    MarcusWöll English Users
    wrote last edited by
    #60

    @FC-Eddie_NL I tried now in another Browser, Google Chrome, and it works, so it seems that it is a firefox problem, but I didn't change anything. Which settings do you have in firefox? An Adblocker I don't find

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to MarcusWöll last edited by
    #61

    @MarcusWöll

    I think I just have the standard settings after installing it. Have you checked the extentions that are active for your browser? Perhaps there is something active that blocks it. Or maybe something has changed on the page Privacy & Security in the settings of the browser.

    MarcusWöllM 1 Reply Last reply
    0
  • MarcusWöllM Offline
    MarcusWöllM Offline
    MarcusWöll English Users
    replied to FC Eddie_NL last edited by
    #62

    @FC-Eddie_NL I really cannot find anything. I checked the extensions, but I even did not install something new. Pop-up windows are allowed and there is no adblocker active. I have no idea and I am checking again and again

    1 Reply Last reply
    0
  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    wrote last edited by
    #63

    This is really weird behaviour, but as you can see it's something at your end... No idea what tbh.

    If you still want to use firefox as browser I would suggest you to:

    • Try out with firefox on a different device, but same network (may be a filter on your network and not PC)
    • Reinstall firefox trying to clear all existing data (not easy on windows, maybe running CCleaner after unistall)

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    1 Reply Last reply
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  • Glies1989G Offline
    Glies1989G Offline
    Glies1989 English Users
    wrote last edited by
    #64

    Firstly, ensure your device has a stable internet connection, as weak connections can prevent ads from loading. Secondly, check your browser settings or ad blockers, as they might be restricting ads from being displayed. Finally, verify that your location or internet provider isn't restricting ad content, as some regions or providers might block ads.

    1 Reply Last reply
    0
  • Glies1989G Offline
    Glies1989G Offline
    Glies1989 English Users
    wrote last edited by
    #65

    Firstly, ensure your device has a stable internet connection, as weak connections can prevent ads from loading. Secondly, check your browser settings or ad blockers, as they might be restricting ads from being displayed. Finally, verify that your location or internet provider isn't restricting ad content, as some regions or providers might block ads.

    Summit County Auditor

    1 Reply Last reply
    0
  • ComedilC Offline
    ComedilC Offline
    Comedil
    wrote last edited by
    #66

    Screenshot_4.png

    1 Reply Last reply
    2
  • Lange Xander_NLL Offline
    Lange Xander_NLL Offline
    Lange Xander_NL Dutch Users
    wrote last edited by
    #67

    My ads keep on loading, they were working fine earlier today

    1 Reply Last reply
    3
  • Qpalz69_NLQ Offline
    Qpalz69_NLQ Offline
    Qpalz69_NL Dutch Users
    wrote last edited by
    #68

    Ads are not working anymore, they worked fine earlier this morning and the previous days.

    goldenScorpioG 1 Reply Last reply
    1

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