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We're here to help you with questions and bugs. ENGLISH ONLY!

4.7k Topics 27.2k Posts
  • dame_tiD

    can't access the account

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    FC Eddie_NLF
    No news, so topic gets closed
  • Onizuka EikichiO

    My account was hacked

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    FC Eddie_NLF
    Since this will be handled through the customer support, I will close this topic.
  • GORDON MILNE 1990G

    missions dont show up

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    FC Eddie_NLF
    Well, I'm glad it got sorted out on it's own. I will close this topic then.
  • Ruben123456789R

    App

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    FC Eddie_NLF
    @Ruben123456789 Hi there, For this issue you will have to contact our customer support as they can help you out with this problem. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact form. Make sure to provide as much details about you issue as possible. Depending on how busy it is, it might take several days before you receive a reply.
  • Kacper 8K

    I didn't get my boss coins for inviting

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    FC Eddie_NLF
    @Kacper-8 Hi there, There are a number of requirements that needs to be met before you will receive these bonus Bosscoins. They are as follows: New user has to sign up via invitation link and on same session (if user installs app, then closes it and later opens it again and sign up, it won't work. He needs to click the link again and only after the account has been created) Invited user has to create a new account and not joining league with an existing one. There's a maximum of 10 rewards, so all invites sent after that won't give any more rewards. So make sure that you and your cousins met these requirements.
  • renat_18R

    Please help me

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    FC Eddie_NLF
    @renat_18 Hi there, You are playing in a league that doesn't have a human league moderator. That means that users can't be kicked from leagues when they are inactive. If you want to kick inactive users from your league, then you will have to create a league yourself.
  • lucasvn_L

    I CAN'T CHANGE MY ACCOUNT

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    FC Eddie_NLF
    @lucasvn_ Hi there, That's because you are only allowed to have one account. For that reason there is no log out function in the OSM app. So if you have multiple accounts on OSM World (the international version of OSM) you are breaking the rules and risk both accounts to be banned. Can you explain why you want to log out of this account and log in to another account?
  • Billy Boyo_NLB

    Club temporarily not available

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    FC Eddie_NLF
    @Billy-Boyo_NL Hi there, This is indeed due to maintenance happening on the server that you are playing on. Once the maintenance is over, your clubslot will become active again. This is not a scheduled maintenance and is therefore not announed.
  • DennisMahD

    Universal coach not giving correct percentages

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    rachelle99_5R
    Hello there, the universal coach should always have higher progression than the other players, also during training events. Could you share a screen recording next time to show us what's going on? Then we can look into it. Have a nice day!
  • GORDON MILNE 1990G

    did not get my extra 200 boss coin

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    FC Eddie_NLF
    @GORDON-MILNE-1990 You're welcome and glad it's cleared up now. I will close your topic then.
  • Jovi BarinhoJ

    Morale

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    FC Eddie_NLF
    @Jovi-Barinho Hi there, As @SirFearless already mentioned, you need to win matches to get morale up. Fitness will only get restored if they do not play a match. So either try to change tactics or sell your players and buy new players. Newly bought players will have full morale. Of course, their morale will also drop if you lose matches.
  • Jovi BarinhoJ

    i am robot

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    FC Eddie_NLF
    @Jovi-Barinho Hi there, When did you joined that team? It could be that it was an older article and at that point that team was still controlled by the AI.
  • MaSa24M

    REWARDS

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    FC Eddie_NLF
    @MaSa24 Hi there, Mission objectives are given randomnly. So if you need to upgrade your stadium but have them already maxed out, then you won't be able to complete that objective. However, you do have two free slots. So if you really want to complete the missions, you could always start managing a team on one of your free slots and do two stadium upgrades.
  • S

    Asia 2019 errors

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    FC Eddie_NLF
    There was an issue with the base schedule, but this tournament is no longer active. They will keep this in mind if the tournaments ever comes back.
  • GORDON MILNE 1990G

    Matches didn't played

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    FC Eddie_NLF
    Problem should be solved now, so topic will be closed.
  • B

    change of formation and selling players

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    FC Eddie_NLF
    @beef57_NL Hi there, Like @JAY-ZO already mentioned, there is a minimum amount of players you need in your squad for each line. You need at least 2 goalkeepers, 4 defenders, 4 midfielders and 3 attackers. If you have the minimum amount of players, you will have to first buy another one before you can sell one.
  • Ikon 7vI

    Yesterday

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    FC Eddie_NLF
    Problem is indeed solved. @SirFearless Thanks
  • SerhiiKovalskiS

    Double the Luck: Discover Belgium’s Best Online Casinos in One Place

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    FC Eddie_NLF
    Promoting gambling sites is not allowed. Link removed and topic will be closed
  • MionZM

    Lose My Team

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    FC Eddie_NLF
    @MionZ I'm sorry, but nothing can be done about that. Resignation is final.
  • SyLoNS

    club gone after leaving crew

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    FC Eddie_NLF
    @SyLoN I don't know, but that's what the data tells us. So either you or someone else has resigned from that team. There is nothing that can be done about it.