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We're here to help you with questions and bugs. ENGLISH ONLY!

4.7k Topics 27.2k Posts
  • Offside TrapO

    Gold Pack Glitch

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    FC Eddie_NLF
    @Offside-Trap Ever heard of digital bank statement and such? I'm sure your bank or your creditcard company or whatever method you used to pay for those Bosscoins have send you a digital print of your transaction. Just copy that transaction code and put it in the contact sheet. If an error occured when making a transaction, then most banks and creditcard companies reverse the payment and put your money back in your account if the transaction failed. Anyway, I've send you in the direction where you need to go, so if you want the help or not is up to you. Good luck and have a nice day.
  • bekırd92B

    non-payment of rewards earned from job offers

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    FC Eddie_NLF
    @bekırd92 Hi there, On the offerwall in the OSM app you can contact the external parter where the offer was listed on. For Fyber offers: Tap on the three horizontal stripes and then tap on Status. Look for your active offer to get to the contact form. For Revu offers: Once you are redirected to their page with all their offers, tap on the headset icon to look for active offers that haven't been paid out yet. From there you should be able to contact them. If the status of an offer is listed as 'credited', then it's not possible to contact them about that offer. That is unfortunately the policy Revu uses.
  • Patrick GuivarchP

    The email address linked to my account is no longer active."

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    SpecialOneS
    Hi Patrcick, Please, don't share private information like e-mails on public places You can change the mail yourself. Just log on the account and you should easily find the place to change it
  • CelticBelgae_NLC

    Boss coin offers

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    CelticBelgae_NLC
    Quite interesting how you manage to place these items all over (obviously with time limit to maximise profits) but hey: that's the customer's problem, right? Since you are getting paid to act wisely and even insult customers I will delete my account. Is that really how to treat customers? I don't want to contribute to your payslip. (you realise what they say about vinegar and honey, right?)
  • stefanogonzalez89S

    Kuwait League

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    SirFearlessS
    I checked, and it appears to have been deleted
  • Szilvi75S

    Can't leave Winners Cup after being eliminated

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    FC Eddie_NLF
    This is being investigated.
  • nixieosmN

    Please remove this United Airlines adspam

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    SpecialOneS
    No need for further promotion for those SPAM threads... in due time they end up being removed
  • Offside TrapO

    Boss Coins Offers Not Being Given

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    FC Eddie_NLF
    @Offside-Trap That's the policy: you first have to contact the respective offer suplier as they are the ones who manage these offers. They can verify if you fullfilled all requirements. OSM has no info about this. They just offer a platform for these external partners. So you can complain all you want, but that policy is not going to change.
  • P

    Recovering an OSM account whose email address I don't remember

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    No one has replied
  • P

    Is there any way to delete a league?

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    AFGC2025A
    You can resign the league after you play your first match. If you don't want to wait until then, you can join a league in a free slot. From what I can see in your profile, your slot 4 is free!
  • Jovi BarinhoJ

    question

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    No one has replied
  • Jovi BarinhoJ

    How do leagues work

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    FC Eddie_NLF
    @Jovi-Barinho Hi there, There can be multiple leagues active within a given country. So if you want to start managing a team on a different clubslot and look at the same country as you are playing in on another clubslot, then it will look at a different active league. It doesn't matter if the league is full or not, as you can only play in a league with one clubslot. Those three different teams is due to a league update. Players and teams get updated from time to time. Real life football is currently in it summer break before the new season starts. So promoted and relegated teams will be added or removed to/from the club roster.
  • qDriverQ

    Created a private league, invited friends and now want to make it public

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    james698henryJ
    If the “Make Public” toggle is greyed out, it's likely due to the league already having started. Once a private league begins, most platforms lock its visibility settings to preserve competitive integrity.
  • Josh ZouJ

    Free player?

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    J
    No puedo acceder a mi cuenta de OSM – Soporte no responde (#11240489) Hola comunidad de OSM, Soy el mánager joseramoncoyjimenez10. Llevo varios días intentando recuperar mi cuenta, pero no recibo ninguna respuesta efectiva del soporte. He enviado múltiples solicitudes (última: #11240489) y sigo sin poder iniciar sesión. Me aparece el mensaje: “Ya no puedes iniciar sesión con estas credenciales”. He realizado TODOS los pasos recomendados: • Cerré sesión en Game Center • Eliminé y reinstalé la app muchas veces • Borré caché, cookies, historial de Safari • Revocación de accesos desde Apple ID, Facebook y Google Aun así, la app se vincula automáticamente a la cuenta antigua bloqueada y no me permite crear una nueva ni cambiar de mánager. Solicito urgentemente que alguien del equipo de OSM o moderadores me ayuden o escalen el caso. Gracias de antemano.
  • M

    I bought a player pack and I can't find it

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    FC Eddie_NLF
    @M0ayman11 Hi there, You can find the Player Pack in your inventory. That's the blue-yellow OSM bag you will see at the top of your screen. Keep in mind that the Pack can only be opened on a slot where the use of these Items are allowed and it will stay in your inventory for a week. After that it expires and will be removed from your inventory, so make sure to open it before it expires.
  • Julio MaresquezJ

    Bangladesh Tournament not starting after several days

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    FC Eddie_NLF
    @Julio-Maresquez Good to hear. I will close your topic then.
  • MiarchisM

    My Club Is Unavailable

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    FC Eddie_NLF
    @Miarchis Hi there, This means that there is a maintenance happening on the server you are playing on. Once the maintenance is over your clubslot will become available again. This might take some time, so just be patient until your clubslot becomes active again.
  • Jose CucuyJ

    Nationality boost

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    FC Eddie_NLF
    @Jose-Cucuy Hi there, Yes, that's real. To get the boost you need a minimum of 6 players with the same nationality in your starting line-up.
  • abel ferreira_26904A

    Transfer/Sales

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    FC Eddie_NLF
    @abel-ferreira_26904 Hi there, You sold seven players yesterday, so I don't see much issue here. There isn't a guarantee that you sell players on all 9 transfer rounds throughout the day, even during a Transfer Madness event.
  • jacob_28288J

    Can't get in the game

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    FC Eddie_NLF
    No news, so my guess is that this is no longer an issue. If it still is, then a new topic can be created with more details about the issue.