Support

@mmm_5132 They have removed it and it won't be coming back.

@DileyTheSeeker Hi there, You can spend some Bosscoins to buy off the timer so that it is inmediately completed. With the extra progress that older players get with the current event, it is possible to increase the rating faster. It is also possible that that manager played a few practice matches and those player got the improvement. A third possibillity is that thoser players are listed in the Team of the Week. They get a permanent increase in their rating. These are the players that are in form for this week: Artem Dovbyk, Girona (+3) Ademola Lookman, Atalanta (+3) Sebastian Szymanski, Fenerbahçe (+4) Dusan Tadic, Fenerbahçe (+4) Michael Richard Delgado de Oliveira, Al-Hilal (+4) Tomas Suslov, Hellas Verona (+4) Enis Destan, Trabzonspor (+4) Bernardo Fernandes da Silva Junior, VfL Bochum (+4) Ryan Flamingo, FC Utrecht (+4) Niko Jankovic, Rijeka (+4) Ifet Djakovac, TSC (+4) Ryan Mendes, Fatih Karagümrük (+6) Felipe Hernández, Sporting Kansas City (+6) Kenzo Goudmijn, Excelsior (+6) Bryan Reyna, Belgrano (+6) Mads Emil Madsen, Aarhus GF (+6) Lion Lauberbach, KV Mechelen (+6) Paulo Victor Mileo Vidotti, Al-Ettifaq (+6) Guilherme Kennedy Romão, Atlético Goianiense (+6) Talal Haji, Al-Ittihad (+8)

@Brandoronga I see, thanks for the extra info. I think it's best to go to our customer support and ask for help there. They are better equipped to see what is going wrong. You can find our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide the managernames of the friends you've invited, as well as your referal link.

@fps1976 Hi there, It's hard to say. It could be a bug or perhaps the injured player was from a line where you hadn't put a player on the bench. We could really use some screenshots from both your starting line-up + benchplayers + those in the stands and the match result page with the substitution.

@Ferzi2000 That's because this feature is in a test phase, which means that they aren't available for everyone.

@facundo-komorovski Hi there, This is because these player packs are still in a testing phase. That means that it is not available to all users.

@gsssb34 Hi there, If you are still having issues, then please contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us

@Blackened-FC Hi there, These kind of statistics are only updated once a day at a specific time. Depending on when your match is being played, it might take a bit longer before those statistics are updated again.

@OneBulletOnly Hi there, I think you are confusing this event with the Training camp Terror event. With that event, progress increases with each friendly played instead of decreasing. With this event, the progress for the first friendly might yield some more than normal, but that will diminish when you play more friendlies on the same day. Also, the higer their rating, the less progress they will receive per practice match.

@RainMaKeR13 Hi there, The interest is added to your Savings after the match has been played. So if you check the total amount that is on your Savings after the match, you will notice that that amount has been increased by the 2% interest you received over those funds you had put on Savings before the match.

@FLensturken Hi there, If you don't receive the Bosscoins from a purchase in the OSM Store, then you should be able to claim them from the career page. Purchases that contains Club Funds, Position Swaps or other items can be found in your inventory. This is the blue-yellow OSM bag you see at the top of every page in OSM. If for some reason you didn't received the content of a purchased pack, then you should contact our customer service via the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide proof of payment.

@Brayan-valdes-j Hi there, Depending on your country, it can sometimes happen that there aren't any offers available. You should check back at a later time to see if there are new offers ready.