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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.1k Posts
  • T

    Not receiving my money

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    FC Eddie_NLF
    @timanel_15 No worries
  • G

    My games didn’t register on the mobile app

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    FC Eddie_NLF
    @Gabriëlvl Good to hear Then I will close your topic.
  • S

    IN FORM

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    FC Eddie_NLF
    @Serbian-Pep-Gardiola You're welcome
  • xkkayoX

    the game is not played today, what is this?

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    FC Eddie_NLF
    Hi there, Yesterday there were some issues with the servers. So some of them weren't fully simulated. Those matches that weren't played yesterday, will be played today. We are sorry for the inconvience.
  • saidane_NLS

    Cannot login on the app

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    FC Eddie_NLF
    @saidane_NL Hi there, Are you sure you are trying to log in into the Dutch version of the OSM app? We also have an interntational version that is completely seperate from the Dutch version. If you have an iPhone, you can switch regions by going to the settings of the OSM app through the settings of your phone. If you have an Android phone, you can switch region on the login page of the OSM app.
  • B

    Player of the week not recognised

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    SpecialOneS
    Tks for reporting it. All should be fine now
  • B

    My money suddenly disappeared

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    FC Eddie_NLF
    @berat0061_3 Hi there, Good to hear and no worries I will close your topic then.
  • VIKTO_oRV

    Why i cant make public my league

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    VIKTO_oRV
    Can you refund me and close the league i will create it again please because i didnt know that
  • M

    "You cannot complete this transfer because it is against our Rules."

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    FC Eddie_NLF
    @mokoko31 @dogukannnn_1 Hi there, That message is pretty self-explainatory. With that transfer you would go against our terms of fairplay.
  • 7trisss7

    Where is knockout royale?

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    FC Eddie_NLF
    @7trisss Hi there, Knockout Royale has currently been disabled. It will come back in the near future and will be playable for a limited time.
  • 88Toma8

    Problem with coins from achievements

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    FC Eddie_NLF
    @88Toma Hi there, At the moment you can't solve this as this is caused by a bug. We have to wait until it is fixed.
  • Elnino2018E

    How many players from same country to get an advantage and how many percents you get?

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    FC Eddie_NLF
    @Elnino2018 Hi there, You need to have a minimum of 6 players with the same nationality in your starting eleven to get the Nationality Bonus. We don't know the exact percentage of the boost.
  • Mister MadMixM

    search other members

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    FC Eddie_NLF
    @Mister-MadMix Hi there, On the Friends page and the Chat page you can add managers. Both can be found when you click on your managername in the top right corner. Keep in mind that you need to know the name of the manager. There is no option to search using one or more random letters. If you have your OSM account connected to your Facebook account, you can also search through your Facebook contacts to check if any one of them has an account on OSM.
  • Elnino2018E

    Copa Games - Does the first team has the Home Advantage (2,4,6%) or is 50\50?

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    No one has replied
  • ispinolaI

    World Cup 1998 - Denmark team

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    SpecialOneS
    Tks for reporting this. We're on it!
  • J

    video ADVERTISING

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    No one has replied
  • E

    Error

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    No one has replied
  • S

    My account is locked

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    FC Eddie_NLF
    @Simon_Socceroos Hi there, Cheating in general and locked/suspended account will never be discussed or handled through the forum. You should be able to appeal to the lock if you log into your locked account. If that doesn't work then you will have to contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • K

    Cant open the app

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    No one has replied
  • G

    Missing contens from a pack

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    FC Eddie_NLF
    @Gabriel-Verona Hi there, If you buy packages with Club Funds and position swaps then you will find them in your Inventory (the blue-yellow OSM bag). If it is not there, then you should contact our customer support via the below link. https://support.onlinesoccermanager.com/hc/en-us From there, click on 'submit a request' and choose the option OSM to fill in the contact sheet. Make sure to provide proof of payment.