Support

We're here to help you with questions and bugs. ENGLISH ONLY!

12.7k Topics 36.9k Posts
  • Migration of crew forum threads

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    Hi,

    Unfortunately forums are not compatible and it's not possible to migrate the info from old forums to new ones.

    If you want to keep some of the info on old forums, you'll have to copy+paste it. We'll keep old forums accessible for some time (not forever), so you have time to copy all the info you want.

  • Training camp home/away

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    If you set a Training Camp when you play at home, it will have more impact on final result than if you set it when playing away. Both boost your team performance, but when set at home the boost is bigger!

  • A question

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    Profile page wasn't yet converted to 3.0 version. Please get back to us if it's not there after page is fully upgraded too!

  • ONLY IN ENGLISH?

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    @Alex-Recoba Hi, welcome.
    This forum is indeed English only.
    But if you read this topic known-bugs then I'm sure you will find your way to the spanish community forums.

  • Server plays the game ahead of schedule

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    @boufaljja Hi, welcome.
    There's no bug here, since those match times are aprox times.
    If you want to avoid this kind of situations, you'll have to set things up on time and not last minute.

  • I cant

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    @Yakubu1111111 Hi, welcome.
    For this please send a email to: EN.support@onlinesoccermanager.com

  • Transfer list bug

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    @gabryaquila91 Hi, welcome.
    This is not a bug, players could train also at other clubs.
    That's the reason the rating can be higher if the club puts the player on the transferlist.

  • 0 Votes
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    Hi, welcome.

    If you want to report a bug then please read this topic important-info-please-read
    There you will find the template that you'll have to use to report a bug and screens must always added.
    It's also important to be clear about what the problem is, that way we are able to help you faster.

  • Oops Sorry, something went wrong!

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    @SUPERNOVA-8 said in Oops Sorry, something went wrong!:

    @Uggy-Bear

    Howdy Graham. ☺

    Could you please have a good look at your WiFi router too?
    I saw from your profile that you use a pc or laptop to loggin on OSM . So do I mostly. I'm facing the same problem with the Oops message but most of the times it's my wifi playing up that causes the connection problem.
    Or a second reason is when I'm logged in and close to simulation time then too many managers are also logged in and there is possible overloading , but I reload the page and the problem goes away pretty fast.

    Tip : Try to finish with your squads settings one hour before the sim time that you see on your league calendar. I believe you will see the difference. 😉

    Could you try this and let us know if it worked?

  • Is our new crew forum 'crew only'?

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    Only crew members are able to see and post on that Subcategory!

  • League transfers bug

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    They are running now.

    Tks for the report and we're sorry for the inconvenience!

  • Account App

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    @Teddotje_NL said in Account App:

    I downloaded the newest software update and now OSM is in the settings. I deactivated the automatic login and it worked, thank you!

    Glad to hear it, have fun! :thumbsup_tone2:

  • Help!

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    Hi and welcome to OSM forums.

    Please refer to Known Bugs Topic and you'll find there a way to be able to join your language forums. There you can ask and clarify your doubts in your native language!

    O motivo está ligado com o facto das simulações dos jogos terminarem tão tarde. É um problema de performance de alguns servidores. Estamos a tratar disso.

  • help

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    @jose98 Hi, can you please contact me by mail?
    gamemanager@gamebasics.nl

  • Manager points reset

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    👍

  • Crewforum

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    @Sjinne_4_ever_NL Hi, can you please have a look at known bugs.
    You where looking at the right place.

    known-bugs

  • forum update

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    @Le-Tre-Creste Hi, you can also use this guide to learn how the forums work and also groups is included in the guide.
    new-forums-guide

  • how can i create a league?

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    Hi, first you choose a country.
    Then you will see this http://prntscr.com/d4kjgl
    Click on create league, but remember that it's only possible if you have enough bc's.

  • Achievement is still not unlocked...

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    @Bob-Dallas said in Achievement is still not unlocked...:

    Afer i've connected with Facebook, the game did not unlock me this achivement.

    Hi, please send a email to EN.support@onlinesoccermanager.com for this.

  • 0 Votes
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    @petru-valy
    Hello mate, is this the first time this happens to your team ? Can you please check the results again and if this happens again report it again here ? You know sometimes there are delays due to many users or many leagues created the same time....