Skip to content

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.7k Topics 27.2k Posts
  • Money dissapeared, transfer during match

    3
    0 Votes
    3 Posts
    183 Views
    FC Eddie_NLF
    @MxMayne2_NL This is a known issue that happens when you place your clubfunds into Savings very close to the simulation of your match. It is on backlog to be fixed, but has low priority. The best thing you can do is to avoid putting your clubfunds to Savings right before simulation time.
  • Reputation

    Locked
    2
    1
    0 Votes
    2 Posts
    152 Views
    FC Eddie_NLF
    @king-ferguson Hi there, You can earn reputation on the forum by other people upvoating your posts. And you will lose reputation when people downvote your posts.
  • Deleted Topics

    1
    2
    0 Votes
    1 Posts
    97 Views
    No one has replied
  • 10 days for transfer boom? Bag?

    Locked
    2
    1
    0 Votes
    2 Posts
    139 Views
    SpecialOneS
    Tks for reporting it. Sorry for the false epectations... Already corrected!
  • TRAINING !!!??

    Locked Moved
    3
    1
    0 Votes
    3 Posts
    240 Views
    jasiuk88J
    @FairPlay33_NL in another topic it was mentioned that this bug was fixed already.
  • I cannot use the training camp event

    Locked
    2
    1
    0 Votes
    2 Posts
    171 Views
    FC Eddie_NLF
    @abdullah9ma8 Hi there, Not entirely sure what an empty news section has to do with the event that is in play, but since the event is already over there isn't anything that can be done. For next time try to be more clear with your issue and see if the event is actually running (do training progression increase or not, can you by a certain pack or not, et cetera).
  • I did the one task but didn't get the coins

    Locked
    2
    4
    0 Votes
    2 Posts
    127 Views
    FC Eddie_NLF
    @Асылбек-28 Hi there, It looks like you've reveived an e-mail with a reply from our external partner, so please look into that and see what they have to say about it. Also keep in mind that the offers on the offerwall are handled by our external partners, so you will have to contact them first.
  • training problem

    Locked
    4
    3
    1 Votes
    4 Posts
    316 Views
    SpecialOneS
    Tks for rporing it. Fixed already!
  • Can't open mobile app on ios

    3
    1
    0 Votes
    3 Posts
    261 Views
    maph2050M
    @maph2050 Solved by turning off gamecenter, changing region of osm app from iphone settings and opening app.
  • Money

    2
    0 Votes
    2 Posts
    189 Views
    perez12P
    tente ganhar dinheiro neste site link text
  • training camp

    2
    0 Votes
    2 Posts
    174 Views
    LordvanthiosL
    @ES-FURIOUS Yes
  • do vip league tickets expire?

    1
    0 Votes
    1 Posts
    121 Views
    No one has replied
  • Error 403 in Iphone

    1
    2
    0 Votes
    1 Posts
    171 Views
    No one has replied
  • League cup

    Locked
    2
    1
    0 Votes
    2 Posts
    185 Views
    FC Eddie_NLF
    @Muslim-FC Hi there, Your seasons result and any trophy you've won will be added after the season has ended and the last match has been played. The cup final is never the last match in the season, so I'm assuming you still need to play a few league matches. If the season has ended and you still not see the result in your trophy cabinet, then please take a look at the bugtemplate you can find in the important info topic and report this in the proper way as a bug.
  • Training Camp and Individual Training

    Locked
    2
    0 Votes
    2 Posts
    127 Views
    FC Eddie_NLF
    @alan-simmonsen Hi there, No, a training camp has no influence on the training of your players. They won't receive a higher progression.
  • Buying players from CPU teams

    Locked
    2
    0 Votes
    2 Posts
    226 Views
    FC Eddie_NLF
    @tunaergin61 Hi there, Just like us managers, the CPU wants to receive the best possible price for a player. So if the CPU rejects your (counter)offer, then the price your offering is too low.
  • Silver cup is gone in knockout royale

    3
    0 Votes
    3 Posts
    180 Views
    FC Eddie_NLF
    @ArtetaNL_NL Hi there, If I check your trophy cabinet on the webversion I see both of your cups in Knockout Royale listed. So it's best to fill in the bugtemplate you can find on the sticky Important info topic.
  • German forum closed!

    19
    8 Votes
    19 Posts
    984 Views
    CaRe161C
    There is no indication of a forum in the app. The only symbols found in the "News" section lead to Facebook, Instagram, Twitter, Reddit, and Discord. There has never been any news whatsoever saying "check the forum for more information." A forum also dies when the responsible parties do not take care of it. There are so many pointless topics that were created, some of which didn't even receive any replies. Such useless threads could have been deleted to make the forum more organized. That is the simplest task for a forum operator. I cannot recall being informed about a forum during the initial installation of OSM. It was only through the managers I interacted with that I became aware of it. Absolutely zero events are created by your side here; there is nothing except the normal achievements within the app itself. Once you reach 100%, you have to take care of your own challenges. There has long been a feeling that there is no great interest in the players here. Simple inquiries are still processed, but more complex ones are dismissed by rigidly referring to the rules and standard procedures, sometimes even directly closed. Even if 1,000 players were to come forward with a problem, providing a plausible explanation, and you could verify everything and then make a decision for the community, you simply take out your rulebook, say "we don't do that," and then shut the door. You guys also show no commitment to engage with the community. The only events that take place are the repetitive in-game events that seem to be designed for us to spend BCs. I have never received an announcement in the app that would draw my attention to a truly interesting event in the forum. There has been no event where you have made a real effort to offer something to the community. You don't know what you could offer the community; ask them. There are plenty of players who would provide ideas for events and rewards. Many ideas have already been suggested in the past, so what happened to them? You have the product OSM, and that's it. From your perspective, I see no reason at the moment to operate a forum, except for support and FAQs. Don't take this personally, but that's just my perspective.
  • Please Read Very Important

    1
    0 Votes
    1 Posts
    101 Views
    No one has replied
  • Training Camp during preparation

    2
    0 Votes
    2 Posts
    131 Views
    MarkusRW5M
    @KoningCo i assume, this will only last until the "simulation" even if it is pre-season, when you get your daily money. But would be good to have an official statement.