Bug with Chat new message notification

[brickbybrick]

I have this bug both on PC and mobile app

I had a recent chat with someone, but the notification would insist there were new messages, after some days I decided to delete all my chats in hopes this would fix it, but the bug persists;

I always have a notification as if I received a new message and is very distracting and annoying

Here's a video showing how it looks : https://streamable.com/5h0kpq

[FC Eddie_NL]

@brickbybrick

Hi there,

Have you already cleared the cookies and cache?

[ana02t]

I have the same problem.

[brickbybrick]

@FC-Eddie_NL
Yes I did clear cache and cookies, on app I re-installed it, issue persists...

[FC Eddie_NL]

@brickbybrick

I've sent you a chat message with my World account. Could you check if the notification dissapears after you have read the message?

[FC Eddie_NL]

@ana02t

I have send you a chat message aswell. Could you check if the notification dissapears?

[ana02t]

The notification is still there.

[brickbybrick]

Same here, icon keeps coming back

[FC Eddie_NL]

@ana02t @brickbybrick

Thank you both for checking. I will report it to Gamebasics.

[FC Eddie_NL]

@ana02t @brickbybrick

This issue should be fixed. Can you confirm that the notification is gone? You might have to remove cookies and cache again.

[brickbybrick]

Hi @FC-Eddie_NL
I can confirm the issue is fixed for me, the notification is gone
Thank you

[ana02t]

Hi, the problem still exists. I have removed data and cache in the app, but it didn't work.

[FC Eddie_NL]

@ana02t

I have send you a new chat message. Hopefully that fixes it. If not, then you could try the more rigirous approach and do the following steps:

1. Remove all app data
2. Delete the OSM app
3. Restart your phone
4. Install the OSM app again

[SpecialOne]

@ana02t It should be fixed now.... Can you check please?

[ana02t]

Yes, thanks