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  3. Bug with Chat new message notification

Bug with Chat new message notification

Scheduled Pinned Locked Moved Support
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  • ana02tA ana02t

    I have the same problem.

    FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL
    Moderator NL
    wrote on last edited by
    #6

    @ana02t

    I have send you a chat message aswell. Could you check if the notification dissapears?

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    • ana02tA Offline
      ana02tA Offline
      ana02t
      Spanish Moderator
      wrote on last edited by
      #7

      The notification is still there.

      Moderadora de foro

      ACTUAL LÍDER DE LA PENÚLTIMA LEGIÓN

      FC Eddie_NLF 1 Reply Last reply
      0
      • brickbybrickB Offline
        brickbybrickB Offline
        brickbybrick
        Spanish Users
        wrote on last edited by
        #8

        Same here, icon keeps coming back

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        • ana02tA ana02t

          The notification is still there.

          FC Eddie_NLF Offline
          FC Eddie_NLF Offline
          FC Eddie_NL
          Moderator NL
          wrote on last edited by
          #9

          @ana02t @brickbybrick

          Thank you both for checking. I will report it to Gamebasics.

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          • FC Eddie_NLF Offline
            FC Eddie_NLF Offline
            FC Eddie_NL
            Moderator NL
            wrote on last edited by
            #10

            @ana02t @brickbybrick

            This issue should be fixed. Can you confirm that the notification is gone? You might have to remove cookies and cache again.

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            • brickbybrickB Offline
              brickbybrickB Offline
              brickbybrick
              Spanish Users
              wrote on last edited by
              #11

              Hi @FC-Eddie_NL
              I can confirm the issue is fixed for me, the notification is gone
              Thank you

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              • ana02tA Offline
                ana02tA Offline
                ana02t
                Spanish Moderator
                wrote on last edited by
                #12

                Hi, the problem still exists. I have removed data and cache in the app, but it didn't work.

                Moderadora de foro

                ACTUAL LÍDER DE LA PENÚLTIMA LEGIÓN

                FC Eddie_NLF SpecialOneS 2 Replies Last reply
                0
                • ana02tA ana02t

                  Hi, the problem still exists. I have removed data and cache in the app, but it didn't work.

                  FC Eddie_NLF Offline
                  FC Eddie_NLF Offline
                  FC Eddie_NL
                  Moderator NL
                  wrote on last edited by
                  #13

                  @ana02t

                  I have send you a new chat message. Hopefully that fixes it. If not, then you could try the more rigirous approach and do the following steps:

                  1. Remove all app data
                  2. Delete the OSM app
                  3. Restart your phone
                  4. Install the OSM app again
                  1 Reply Last reply
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                  • ana02tA ana02t

                    Hi, the problem still exists. I have removed data and cache in the app, but it didn't work.

                    SpecialOneS Offline
                    SpecialOneS Offline
                    SpecialOne
                    wrote on last edited by
                    #14

                    @ana02t It should be fixed now.... Can you check please?

                    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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                    • ana02tA Offline
                      ana02tA Offline
                      ana02t
                      Spanish Moderator
                      wrote on last edited by
                      #15

                      Yes, thanks 🙏

                      Moderadora de foro

                      ACTUAL LÍDER DE LA PENÚLTIMA LEGIÓN

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