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  • About SCOUT

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    FC Eddie_NLF
    @nedvedfirst Hi there, It's unfortunate that the scout didn't bring your desired players, but we need way more info to investigate this. What we need: a screenshot of the settings of your scout search a screenshot with the scout results on wich of your four clubslots you are trying to scout these players on wich of the platform you send the scout (webversion, iOS app or Android app in case you are doing this on the OSM app: what is the brand + type of the phone you use, what is the version of the operating system your phone uses and what is the version of the OSM app.
  • Time of the Games

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  • cant resign in a boss league

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    FC Eddie_NLF
    @jasiuk88 Thank you
  • Can't scout several players

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    FC Eddie_NLF
    @ostblokkk I'm curious from which info you are referering to? Because Southampton has loaned Bella-Kotchup to PSV Eindhoven in the Dutch Eredivisie. And in OSM he is also listed at the squad of PSV and not Southampton. Screenshot list of defenders PSV: [image: 1696194223158-schermopname-25.png] Screenshot list of defenders Southampton: [image: 1696194246694-schermopname-26.png] So you are searching in the wrong league, that's why the scout can't find him.
  • Cannot log in the app Iphone IOS

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    FC Eddie_NLF
    @GtrustGuven_NL Hi there, If you receive the 'oops, something went wrong' error message, then there is nothing that can be done for the moment. The issue is known, but there is no fix for it. If you have a different issue, then please create a new topic and explain your problem in more detail by following our bugtemplate. You can find our bugtemplate via the below link. https://forum.onlinesoccermanager.com/topic/308/important-info-please-read
  • Watching videos doesn't always work

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    FC Eddie_NLF
    @KühlerBarde8576 Hi there, it can sometimes happen that a video doesn't load properly. This usually happens if you watch the next video too soon after the previous one. Just wait a few extra seconds and the video should load properly. If your issue is about something else, then please create a new topic and give us more details about your problem. Use our bugtemplate as a guide for how to report an issue. See the below link for our bugtemplate. https://forum.onlinesoccermanager.nl/topic/308/important-info-please-read
  • Bought Boss Coins but still i dont have em

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    FC Eddie_NLF
    @eminefess Hi there, If you do not receive the Bosscoins you will get an option to claim them later on.
  • No coins

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    FC Eddie_NLF
    @cras13 Hi there, I'm sorry but with this little information we can't help you. Please create a new topic and explain more about the issue you are having. Use our bugtemplate as a guide for how to report an issue. You can find our bugtemplate in the below link. https://forum.onlinesoccermanager.nl/topic/308/important-info-please-read
  • Statistics do not open on the computer

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    FC Eddie_NLF
    @SametEnes10 Hmm, that's strange. Do you perhaps also play OSM via the app on your phone/tablet? If so, do the statistics show on the app? If that's the case then the issue lies with the browser you are using. If it also doesn't show on the app, or if you do not use the app and only play OSM via the webversion, then we need to know which of your clubslots this is happening.
  • Problem with the app

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    FC Eddie_NLF
    @R-Elkhatib Hi there, This is a known issue, but at the moment there is no fix for it. The best thing you can do is using the webversion of OSM to manage your teams.
  • Mobile app won’t start on iphone 12

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    FC Eddie_NLF
    Hi there, This is a known issue, but at the moment is not possible to fix. The best thing you can do is play OSM via the webversion.
  • I can't access my old account linked to Facebook

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    FC Eddie_NLF
    This is an old topic, so I'm assuming things have been solved already. Topic closed
  • My Payment is euro but I'm in turkey

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    FC Eddie_NLF
    @S3amon The reason why prices are listed in Euros on the OSM app is because you have set Euros as the standard valuta in your Google account. If you go to the settings of your Google account you should be able to change your chosen valuta into Turkish Lira.
  • boss coins didn't arrive

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    FC Eddie_NLF
    Since there is an option to claim these Bosscoins if they aren't added to the account, I'm assuming things are good. Topic will be closed.
  • Private League - MOD

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    FC Eddie_NLF
    @MTotte Hi there, If you decide to leave the league you've created yourself then 'OSM' will be the mod. This basicaly means that there is no league moderator. In a private (closed) league nobody will be able to invite other managers or accept submissions to that league.
  • Problems logging into the game.

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    @ruben16_85 same problem here on ios
  • the game is in English

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    DE XRISTD
    @peedroo_7 Hello mate...when you first log in , you can select your country and this means the language too...
  • Problem

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  • i cant play game in ios

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    @eminsver same problem…
  • About boss coins

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    FC Eddie_NLF
    @nedvedfirst Hi there, Unfortunately there is nothing that can be done about this. The offers are handled by our external partners and they decide how many offers are available for each country.