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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.1k Posts
  • D

    standings connot be seen

    standings
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    SpecialOneS
    We already found the issue and it's fixed for new leagues. Checking now if it's an easy fix to fix it for on going leagues.
  • RedDaGrateR

    I started a new league and the transfer listed players are so low rated?

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    RedDaGrateR
    Greedy but thanks
  • Maschio AlfaM

    A serious bug must be corrected!

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    FC Eddie_NLF
    @Maschio-Alfa Hi there, As long as a player is in your starting line-up you should be able to select him for a specialist role, even when you are training that player. If he's not in your starting line-up, then you can't select that player for specialist roles as he isn't going to play in the upcoming match. Also keep in mind that a goalkeeper can only be selected for the captain role and not for the other roles. If they are placed in your line-up and you still can't select them for any of the specialist roles, then we will need more info: on which clubslot do you have this issue? on what platform do you have this issue (Webversion, iOS app or Android app)? do you get an error message or is that player not listed when you select a specialist role? post some screenshots so that we get a better view about the issue
  • محمدالدوكات2م

    coins

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    FC Eddie_NLF
    @محمدالدوكات2 Hi there, We don't know when the event will happen again. You will just have to pay attention in OSM.
  • I

    Funds not showing - transfer error

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    No one has replied
  • kahranK

    2 average

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    FC Eddie_NLF
    @kahran Hi there, As @BrandZone_NL mentioned, the first thing that's been looked at when 2 or more team have an equal amount of points is goal difference. If that statistic is equal aswell, then the following order will be taken into account: Most goals scored Least goals conceded Alphabetical order of the teams (English names)
  • J

    Friendly Match Records

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    J
    @BrandZone_NL ah okay no problem, I didn't think I had seen it, but it would be a good feature to be added in the future
  • MarcusWöllM

    All ads in the pc version not working

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    MarcusWöllM
    more than 8 hours and no reactions, and at least this problem is since 4 or 5 days. I thought it will be done, like last time, but it doesnt look like
  • S

    Problem login

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    No one has replied
  • DDark1D

    Payments

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    FC Eddie_NLF
    @DDark1 No, there isn't any way to prove it. Just ignore them.
  • Matór .._NLM

    Changing information crew [Dutch]

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    Matór .._NLM
    Tried both. App and browser.
  • JAY ZOJ

    Re: Ranking question

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    JAY ZOJ
    @FC-Eddie_NL hi, thanks for replying. Before i saw some users i thought were inactive, but not anymore. (Now all users i see are active)
  • Fyne_F

    No Sales

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    FC Eddie_NLF
    @Fyne_ Hi there, The more expensive a player is, the more difficult it will become to sell that player. You can try lowering the price a bit, but other then that you will have to be patient.
  • deckie_NLD

    no add's

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    132 Views
    FC Eddie_NLF
    @deckie_NL Good to hear that it's solved. I will close your topic then.
  • B

    This topic is deleted!

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    No one has replied
  • 1

    plzzzz

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    DE XRISTD
    @1998mehdijouati Hello mate...clear cache and cookies from your device and try again....
  • S

    Not received Bosscoins

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    FC Eddie_NLF
    @SirYetik06_NL Hi there, I'm sorry you are facing this issue. Normally it's the provider of those offers - in your case REVU - that has to verify the completion of the offer as well as handle all questions and issues OSM users face when completing those offers. However, REVU has a policy that when an offer is listed as 'credited' you can't contact them anymore about that specific offer As to why they do that, I don't know. If you already send in a ticket to our customer support at https://support.onlinesoccermanager.com/hc/en-us then the best thing you can do is make a reply to the answer you received from them that there is no way to contact REVU as the offer is listed as 'credited'.
  • V

    Not enough information on the website about game

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    105 Views
    FC Eddie_NLF
    @vdofun Hi there, New users go through a short tutorial, so I'm assuming that it has been stated that OSM is a one-season-game during that tutorial. You can try going to our customer support and ask your question there. No guarantees they will honor your request. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. It might take a few days before they respond to your ticket.
  • F

    stadium event faulty!

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    80 Views
    FC Eddie_NLF
    @FDedecan Hi there, This generaly happens on the OSM app if you are already online before the event starts. The data of your OSM app hasn't been synchronised with the OSM server at that point and shows outdated info. Always make sure to take a look at the amount of time it takes for the timer to reach zero. That should be a good indication that the data has been synchronised and shows correct info. You can also switch clubslots to be absoluty sure that timer is correct.
  • M

    HACKER IN MY LEAGUE!!!

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    114 Views
    FC Eddie_NLF
    @MattCosta Hi there, Cheatings will never be discussed or handled through the forum. If you send in a ticket through our customer support at https://support.onlinesoccermanager.com/hc/en-us then you need to be patient until you receive a reply from them. Depending on how busy it is, it might take several days before they can reply.