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We're here to help you with questions and bugs. ENGLISH ONLY!

4.7k Topics 27.0k Posts
  • join the league

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    FC Eddie_NLF
    @Yanke111 Without more information it's impossible to say why you couldn't join your friends league. We could have investigated it, but you already joined a different league. All of your clubslots are occupied. [image: 1751193319375-schermopname-208.png] If you still want to join your friends league, you will have to resign on any of your clubslots. Because you already joined a different league and gave no concrete information, I will close your topic. If it happens again in the future, then make some screenshots of the issue and report it again.
  • problem logging in on mobile

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    SpecialOneS
    Hi, We're sorry that you're unable to log on App, but in order to help you (and on support) we need you to be clear and provide as much info as possible. We're a bit skilled on troubleshooting, but we can't guess things. I'll give you some answers to most common situations: Are you trying to log on this account? A) Yes. Check if you're logging on Correct Version (World/Dutch) A.1) How do I know that? Android: At login you've a world symbol, tap on iot and adjust to the correct one iOS: Go to OSM settings on iPhone settings/Apps and adjust the world there B) No. Then try to log on the other account on web, if you're able to log on Web, go check reply A If none of the above is the solution for you, please provide us all the steps you do, all the info required (not the password of course) and let us know where it goes wrong
  • knackout lig

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    FC Eddie_NLF
    @sherlock44 My guess is that it can take up to 24 hours after the final match of the Knockout Royale has been played.
  • impossible to collect reward missions blocked

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    FC Eddie_NLF
    Yup, this has been fixed already
  • System Error: Mission

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    FC Eddie_NLF
    @csanad1691 This seems to be a translation issue. The task of that mission was actually to train 5 strikers (ST) and not just 5 attackers in general. It will be fixed soon. Apologies for the confusion.
  • Bug logging in (through web)

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    JAY ZOJ
    @FC-Eddie_NL Haha, i don’t think all hardware is up to date
  • Forum profile

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    JAY ZOJ
    @FC-Eddie_NL Why is there a restriction here…
  • Credential problems in the mobile app

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    FC Eddie_NLF
    @KIXNAY Hi there, What kind of error message do you receive when you enter your login details? And do you play on iOS or Android?
  • I didn't receive my purchase

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    FC Eddie_NLF
    @GORDON-MILNE-1990 You're welcome
  • Missions reward

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    Majstor MattM
    @goldenScorpio Wow.. 7 days of grinding for such a spectacle.. classic OSM As I thought, worthless update with pointless rewards, why introduce something that could improve the gameplay and promote competitivity... @FC-Eddie_NL Okay, thanks for the reply. Its not important anyway if we are getting players rated lower than 85.
  • BUG on PC version - NO transfer icon for other teams

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    brickbybrickB
    Hi again, just trying to get some attention on this
  • Winners Cup leaving issue

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    DR_IVYD
    @FC-Eddie_NL Nothing works. I tried those and more, but no solution P.S. I even entered the site with career or choose league but it refreshes with the Dashboard site and shows the same error.
  • Issue with 'Score Goals' Task Progress Tracking

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    FC Eddie_NLF
    @chuckygchucky You're welcome Since this is clear, I will close your topic.
  • VIP ticket and winners cup expiration timer

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    FC Eddie_NLF
    @Koop-Brobbert_NL Hi there, Unfortunately, there isn't a way to preserve them. So if you don't want to resign with one of your current teams, you will have to make a decision between the two tickets.
  • SUPPORTTT

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    goldenScorpioG
    @Majstor-Matt said in SUPPORTTT: @goldenScorpio Yup, anothe classic osm shady system to boost coin spending. Instead of focusing on competitivity and competitions where coins will be used, they are constantly making ways to boos coin spending in most ridiculous ways possible. What a rip-off! The mission player pack contains a player, mine had strength 64 and is 33 years old, so absolutely worthless. These are not missions, it's pure exploitation.
  • Age and specialists

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    Aaron181911A
    HELLOqer
  • Is My Old Account Banned or Just Inaccessible? Need Help!

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    FC Eddie_NLF
    @Crusader-kin Hi there, The most likely scenario is that your old account has been permanently removed from the OSM database. This will happen to all accounts that are inactive for a period of 3 years straight and needs to be done because of the privacy laws (GDPR). In that case you will have to play OSM with this new account that you created. If you still remember your old managername, then you can contact our customer service to be sure if that's the case. You can find our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact sheet. Provide as much details about your old account as you can. Depending on how busy it is, it might take several days before you receive a reply.
  • free 50 tokens

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    Jovi BarinhoJ
    Ok, thanks
  • InstaLeague

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    No one has replied
  • Accidentally bought extra trainer (again)

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    FC Eddie_NLF
    @GierLucas_NL Hi there, You will have to ask this question to our customer support as they can verify this and give those Bosscoins back. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' from the dropdown menu to fill in the contact sheet. Depending on how busy it is, it might take several days before you receive a reply.