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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.1k Posts
  • M

    Can’t access my team

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    FC Eddie_NLF
    Like @jurgen-klopp_37243 said: this is due to maintenance. Your slot will be accesible again once the mainenance is over.
  • Jaldeon FilhoJ

    Bug in the Result of the game.

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    Jaldeon FilhoJ
    Ok, thanks!
  • CHIPPO67C

    Team unavaiable

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    FC Eddie_NLF
    @jurgen-klopp_37243 Thanks
  • Madame Pommery_NLM

    Club currently unavailable

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    SpecialOneS
    Hi, Sorry for the trouble. There's nothing for you to do except waiting. Slot is temporarily unavailable due to maintenance, when complete all will be back!
  • poccnrP

    Everything loads so slow (PC)

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    poccnrP
    @FC-Eddie_NL okay thanks goat
  • D

    Transfers

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    D
    okkkk, thanks
  • E

    How late does an event start?

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    FC Eddie_NLF
    @Enyoii_NL Hi there, Most of the time the (weekend) events start at 07.00 AM CET/CEST.
  • G

    REAL Managers Not Responding to Negotiations!

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    FC Eddie_NLF
    No response from topic opener, so time to close this topic. @Blackdog1258 It's English only on the English forums.
  • B

    lost slot

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    B
    @FC-Eddie_NL Thank you for your help! It's OK, I began a new challenge, and I immediately got back my statistics
  • A

    There is an unusual transfer movement in the league between two members of the league

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    FC Eddie_NLF
    @Axzmzxexzrxz Hi there, First, check this topic to see if it is really counted as cheating https://forum.onlinesoccermanager.com/topic/308/important-info-please-read/6 If so, then you can make a report through our customer service https://support.onlinesoccermanager.com/hc/en-us
  • D

    This topic is deleted!

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    No one has replied
  • A

    Login by my phone

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    FC Eddie_NLF
    @Arne-Sloat Thanks. If you had an account on OSM prior to this one, than that is most likely causing the error message. The best thing you can do is contact our customer service through the below link. They can help you out with this. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet.
  • C

    Help

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    FC Eddie_NLF
    @cristofari_90 Hi there, If you bought Bosscoins and you didn't received them, then you should be able to claim them through the career page (main page in the OSM app). If you bought items, such as Club Funds, Position Swaps and Player Packs, you should find them in your inventory (the blue-yellow OSM bag). If you can't claim them or don't see them in your inventory, then you will have to contact our customer support. You can find them via the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide proof of payment.
  • Mr. Eric Frank Martin_NLM

    Ads

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    FC Eddie_NLF
    @Mr-Eric-Frank-Martin_NL Hi there, Since this is after the game I suspect that you tap on the orange claim button after the match. This automaticaly starts an ad that is part of the three videos on the Finance page. If you do not want to watch that ad, you need to tap on the dark blue button that is directly on top of that orange button. Then you should only receive the Club Funds as part of your full income for the previous matchday.
  • stefanogonzalez89S

    NK Maribor missing players

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    FC Eddie_NLF
    @stefanogonzalez89 I haven't heard anything. My guess is that they will be added when the league is getting a new update.
  • multifocusM

    where are the FULL names of the players?

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    FC Eddie_NLF
    @BensonBSC Hi there, This will be corrected in a new update.
  • carlosc1998C

    No offers at my fyber wall for several months

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    FC Eddie_NLF
    @carlosc1998 Hi there, I'm sorry, but I haven't heard anything back about this I have asked again.
  • J

    If got kicked out off my competition

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    FC Eddie_NLF
    @jeffrey2810_NL Hi there, I'm sorry, but once you have resigned from your team it's impossible to manage that team again. So you will either have to wait until the current league has finished or all your colleagues have to resign from their team aswell. Then you can create a new league.
  • rezazahiri_orgR

    we in iran wating for update transfers and start next season

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    FC Eddie_NLF
    @rezazahiri_org Hi there, Leagues are updated frequently with new transfers, but we don't know a specific timeframe for them.
  • D

    Problem in the league

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    FC Eddie_NLF
    @DiogoAS Hi there, Unfortunately, once a league has started it is impossible to change league settings. So you either have to finish this current league or resign from it and start a new league. Keep in mind that you will have to wait until the pre-season is over before you are able to resign from your league.