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  3. Analyst is not working - Error 400

Analyst is not working - Error 400

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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL
    Moderator NL
    wrote on last edited by FC Eddie_NL
    #25

    @Allezinn

    Hi there,

    The data analyst works fine for me on both the webversion aswell as the OSM app on Android. So remove the cookies and cache and try again or try a different browser.

    1 Reply Last reply
    0
    • KarauzK Karauz

      my data analyst went a duty but when he came back he didn't give me the results. when I pressed complete popup an error which is say something gone wrong plus send us an email

      FC Eddie_NLF Offline
      FC Eddie_NLF Offline
      FC Eddie_NL
      Moderator NL
      wrote on last edited by
      #26

      @Karauz

      Hi there,

      The data analyst works fine for me on both the webversion and the OSM app on Android. So remove the cookies and cache of the browser and try again or try a different browser.

      1 Reply Last reply
      0
      • FC Eddie_NLF Offline
        FC Eddie_NLF Offline
        FC Eddie_NL
        Moderator NL
        wrote on last edited by
        #27

        Update: the devs located the issue and have put a hotfix live that solved the issue

        1 Reply Last reply
        0
        • FC Eddie_NLF Offline
          FC Eddie_NLF Offline
          FC Eddie_NL
          Moderator NL
          wrote on last edited by
          #28

          Update: the devs located the issue and have put a hotfix live that solved the issue

          1 Reply Last reply
          0
          • FC Eddie_NLF Offline
            FC Eddie_NLF Offline
            FC Eddie_NL
            Moderator NL
            wrote on last edited by
            #29

            Update: the devs located the issue and have put a hotfix live that solved the issue

            1 Reply Last reply
            1
            • FC Eddie_NLF Offline
              FC Eddie_NLF Offline
              FC Eddie_NL
              Moderator NL
              wrote on last edited by
              #30

              Update: the devs located the issue and have put a hotfix live that solved the issue

              1 Reply Last reply
              0
              • FC Eddie_NLF Offline
                FC Eddie_NLF Offline
                FC Eddie_NL
                Moderator NL
                wrote on last edited by
                #31

                Hi there,
                the devs have located the issue and have put a hotfix live that solved the issue

                1 Reply Last reply
                0
                • I Offline
                  I Offline
                  Insourcer
                  English Users
                  wrote last edited by
                  #32

                  During my last campaign I sent my data analyst to spy on my next opponent in order to complete a mission. The timer expired without a report and I re-sent them and they returned correctly. However, it now appears that the system thinks I still have an unresolved report to view which I cannot clear.

                  Moreover, I am no longer able to use the Data Analyst as I get a prompt that something has gone wrong and to email you.

                  Can you clear the issue for me?

                  Thanks.

                  1 Reply Last reply
                  0
                  • yuukinhoY Offline
                    yuukinhoY Offline
                    yuukinho
                    Turkish Users
                    wrote last edited by
                    #33

                    Hello,

                    I'm a user playing the game from Türkiye. I'm currently playing for Göztepe in the Turkish league.

                    We're only in the third week of the league. To learn the next opponent's tactics and formation, I go to the Information Analyst tab and press the start button. It gives me a message like this: "Something went wrong, please help us by reporting the situation via email." Could you please help? The relevant image is attached.

                    Thank you for your interest.

                    Good day,
                    yuukinho7f9b49bb-7fb7-40db-a078-fa9a75e52296-image.png

                    1 Reply Last reply
                    0
                    • S Offline
                      S Offline
                      Sajad8001
                      wrote last edited by
                      #34

                      I've been trying to analyze my opponent using Data Analyst on the Android app, but it's been giving me the same error:
                      Screenshot_2025-10-07-22-28-46-945_com.gamebasics.osm.jpg
                      I tried to log in and analyze using the web version, but it was also a failure:
                      Screenshot_2025-10-07-22-30-52-702_com.android.chrome-picsay.jpg

                      1 Reply Last reply
                      0
                      • JAY ZOJ Online
                        JAY ZOJ Online
                        JAY ZO
                        English Users
                        wrote last edited by
                        #35

                        What IS going on? Now i can’t use the data analyst. It says: oops. Something has gone wrong. Please report it via email

                        By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
                        By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

                        1 Reply Last reply
                        0
                        • J Offline
                          J Offline
                          John Snow Stark
                          Italian Users
                          wrote last edited by
                          #36

                          Hi, data analyst is not working fine

                          1 Reply Last reply
                          0
                          • Pregon__P Offline
                            Pregon__P Offline
                            Pregon__
                            English Users
                            wrote last edited by
                            #37

                            On mobile there is an 400 Error, on Browser the one from the image:

                            f5bf8e01-7236-47e6-b661-b5a60e8f7e7c-image.png

                            1 Reply Last reply
                            0
                            • M Offline
                              M Offline
                              Mike Hase_NL
                              Dutch Users
                              wrote last edited by
                              #38

                              This issue is happening again for me, both on web and Android

                              1 Reply Last reply
                              0
                              • FC Eddie_NLF Offline
                                FC Eddie_NLF Offline
                                FC Eddie_NL
                                Moderator NL
                                wrote last edited by
                                #39

                                It seems this issue has returned. I will forward it to the admins

                                JAY ZOJ Sen HuangS 2 Replies Last reply
                                1
                                • Виталий 37В Offline
                                  Виталий 37В Offline
                                  Виталий 37
                                  wrote last edited by
                                  #40

                                  the analyst is not working

                                  1 Reply Last reply
                                  0
                                  • fabiosantos2710F Offline
                                    fabiosantos2710F Offline
                                    fabiosantos2710
                                    Portuguese Users
                                    wrote last edited by
                                    #41

                                    Hi, I have some problems with the analyst, when I try to observe the opponent, the game says that an error occurred and does not let me see, I already try in my phone and my computer and nothing changes, can you help me?
                                    Imagem WhatsApp 2025-10-07 às 23.30.10_a8c0ad96.jpg
                                    Imagem WhatsApp 2025-10-07 às 23.25.51_a61b41ea.jpg

                                    1 Reply Last reply
                                    0
                                    • Pińata_amigoP Offline
                                      Pińata_amigoP Offline
                                      Pińata_amigo
                                      English Users
                                      wrote last edited by
                                      #42

                                      Hi,

                                      Analysing does not work on human opponents. Even if they do not have secret training. I have tried on app and web interface. It works only on AI opponents. On the app, I get Error 400. On the web, I get “Something went wrong” message.

                                      1 Reply Last reply
                                      0
                                      • Caio MontesC Offline
                                        Caio MontesC Offline
                                        Caio Montes
                                        wrote last edited by
                                        #43

                                        Good evening! I'm not able to use the analyst, it's bugged, every time I click it says opps 400 my nickname is Caio Montes

                                        1 Reply Last reply
                                        0
                                        • Sen HuangS Offline
                                          Sen HuangS Offline
                                          Sen Huang
                                          Indonesian Users
                                          wrote last edited by
                                          #44

                                          I also have this issue on all of my sub accounts
                                          image.jpeg

                                          "Never Give Up and Always try to achieve what you wanted"

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