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4.5k Topics 26.1k Posts
  • Spent Boss coins on player pack and didn't receive it

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    FC Eddie_NLF
    @Pannekuche_NL Glad to hear it's been resolved I will close this topic then.
  • How do I resign from the club?

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    FC Eddie_NLF
    @Champion_2209 Hi there, Like @jurgen-klopp_37243 mentioned, if you play a tournament you can only resign once you have been eliminated. With the other leagues you will first have to play at least one match after you have joined the league before you can resign.
  • Knockout Royale

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    FC Eddie_NLF
    @Jona_M_NL Hi there, Unfortunately, you can't see how many spots have already been taken. Knockout Royale works, but all 128 spots need to be filled before the league starts. Depending on how populair it is, you might have to wait around a week before it can start.
  • New font on iOS devices

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    JAY ZOJ
    @Matór-_NL Agreed. At first, i thought it was a bug
  • Unable to watch ads on the web version

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    T
    Hey, there! I know it is an old post, but had the exact same problem and the solution was deactivating the adblocks. Hope this helps!
  • Universal position switch, not so universal.

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    JAY ZOJ
    @Isaakson__ i agree
  • 0 Votes
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    FC Eddie_NLF
    @sickweirdo2365 Hi there, If you do not receive the Bosscoins inmediately, you should be able to claim them through the career page. If that also doesn't work then you should contact our customer support through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide proof of payment.
  • Tips & Tops

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  • Bug login

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    JAY ZOJ
    @ste-9501 Hi mate. First i would suggest that u log in to your account through the browser, so that it doesn’t cause problems to leave where u were. Then, first, i would say, try deleting and reinstalling osm app.
  • OSM on Website - Android

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    SpecialOneS
    I really have no dea how to assist you, this seems to be locked on your side. Maybe you can try to filter it by: accessing OSM from another device try another network provider from your mobile (connect through wifi to some other network) install a different browser on your phone
  • Form of the players

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    FC Eddie_NLF
    @Marco27losc Hi there, Sorry for the late reply. But I think you are reading too much into that. I doubt the game is actively trying to sabotage your games. If you lose too much, you probably need to look at your tactics and try to change some things.
  • Change hour

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    FC Eddie_NLF
    @metrixe_1 Hi there, Yes, that is normal. OSM match times flows with the summer and winter time (daylight saving time). Now that wintertime has started, matches start one hour earlier compared to when we have summertime. Once summertime starts again next year, matches will start one hour later again.
  • 2 questions

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    FC Eddie_NLF
    @jurgen-klopp_37243 You're welcome
  • Even though I have enough money, I can't buy players

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    FC Eddie_NLF
    @ErdemKurnaz Hi there, See the answer in the reply @mariopol16 gave. @mariopol16 Thanks
  • Universal trainer

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    FC Eddie_NLF
    @YouTube_NL This is still in testing phase and could see some changes if it is being implemented. On the other hand, every action that cost Bosscoins below a certain amount of Bosscoins won't have a confirmation button. This is already the case when you buy players or pay off the timers.
  • Lost account

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    FC Eddie_NLF
    @Terry-Salter The best you can do is contact our customer service as they can help you out much better. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide as much details as possible.
  • I can't resign

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    FC Eddie_NLF
    @Mr_Alessio_98 Hi there, I believe that after you have played 1 match you should be able to resign.
  • Bought a player pack, didn't receive

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    FC Eddie_NLF
    @Francis-LockEM Hi there, Then you should contact our customer service via below link. They can help you out. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide proof of payment.
  • What happens with inactive managers?

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    FC Eddie_NLF
    You're welcome
  • I can NOT watch videos in the app

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    FC Eddie_NLF
    @ArduLau Hi there, Could be a few things: Do you have an adblocker installed on your phone? If so, you have to deactive it for OSM in order to watch the video's Have you already watched a number of videos? If so, then the icon will be temporalely gone until you can watch a video again. There is a limit to the amount of videos you can watch. If these two are not the issue, then check to see if there is an update available for the OSM app. If not, then try deleting the app and re-install it again and see if that solves it. Make sure you have a way to log in to your account before you delete it or you will lose acces to your account.