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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.1k Posts
  • S

    A question on Inform players

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    FC Eddie_NLF
    @Senior_s99 Hi there, I don't think that they will perfom better compared to a normal player with the same rating. But I don't really know for sure. Only the developers themselfs know all the ins and outs of all the systems and a lot of it wlll never be shared with the community.
  • M

    Top Scorer

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    FC Eddie_NLF
    @mmm_5132 Hi there, That's up to you. Just go with your gut.
  • ViertriaV

    Next Crew League

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    FC Eddie_NLF
    @Viertria Hi there, Crew Battle league get switched every two weeks or so. You will get the notification when that happens. Then you will know what the new country is for the Crew Battles. I believe that you can vote for the next Crew Battle league on Instagram.
  • P

    I can’t login in my account

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    FC Eddie_NLF
    @primemessi12 Hi there, You will have to contact our customer support for this. You can find them through the below link. https://support.onlinesoccermanager.com/hc/en-us Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Give as much details as possible.
  • J

    There was an unauthorized access to my account.

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    FC Eddie_NLF
    @JoseMemduh Hi there, Keeping your account safe is your own responsibility. You can change the e-mail adress via your profile. Also change the password if you use that. If that for some reason doesn't work, then you will have to contact our customer service through the below link. https://support.onlinesoccermanager.com/hc/en-us If you play on the OSM app, then make sure to never leave your phone laying around at your school or workplace, so that friends/classmates/co-workers can't acces your account to prank you. Never share account details with your friends. Also be mindfull when you acces internet on open wifi connection.
  • M

    Buying a player from a team without a manager

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    DE XRISTD
    @mmm_5132 Hello mate...you must have in mind that teams without managers, can not make other transfers...so in some cases these teams don't want to lose any players in some positions...
  • WallieW

    club temporary unavailable

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    FC Eddie_NLF
    @Wallie Hi there, This can happen from time to time and means that the server you are playing on is getting some maintenance. Once the maintenance is over, you can acces your clubslot again.
  • J

    Trainning Bonus

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    FC Eddie_NLF
    @jpsousa_ Hi there, There are two types of extra traning progression players can receive. The first one is supertraining and has a small chance to activate. You can see this when the progression bar progresses further than what the player initially would have received from the training. The second is Universal Trainer. This feature has been recently added to the game and gives your players an increase in training progression for the next 24 hours. This costs 25 Bosscoins to activate. Other than these two options, there are no other ways to increase traning progression. Also keep in mind that the amount of progression is affected by certain things: Players who have a rating of 100+ will receive less training progression than players who have a rating below 100+ The more you train a player in the same matchday, the lower the training progression will be with each session.
  • P

    Mi count is not working

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    FC Eddie_NLF
    @Purefit77 Hi there, Apologies for the late reply. If this is still an issue, then please create a new topic and explain in more detail what your issue is.
  • Travi_DT

    error in Chrome browser

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    M
    I've done that and still facing the same issue
  • M

    Goalkeeper its a Forward

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    FC Eddie_NLF
    @MisterMourinho256 Good to know. I will close your topic then.
  • RedDaGrateR

    Why has career games and records been removed from our profiles?

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    FC Eddie_NLF
    @RedDaGrate Hi there, Like @Majstor-Matt said: this is due to privacy laws. Accounts need to be removed once they are inactive for a period of three years straight. How this works exaclty, I don't know. But it looks like @Majstor-Matt knows excactly how these privacy laws work, so you can ask him if you would have some more questions about it.
  • A

    Assists given

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    FC Eddie_NLF
    @acaciadelft_NL In the OSM app you can still see the amount of goals and assist a player made on the player card. It's seems it's only the player card on the webversion that changed.
  • M

    Jeremie Frimpong

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    FC Eddie_NLF
    @Mateusz9 This is now corrected and he is listed as a defender again. This will be the case for new leagues and new transfers.
  • Cesare MunsasonC

    New bug players without form and morale

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    FC Eddie_NLF
    @Furious-Dad Nope. They won't be handing out compensation as everyone in your Winners Cup was affected by this. So nobody had an advantage over the other.
  • Project 141_NLP

    Can't see round when selecting new league

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    No one has replied
  • S

    Can't access my 2020 account !!!

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    FC Eddie_NLF
    @Shaqinho-0 Hi there, As @Lirind stated: accounts that have not been used for a period of three years straight are permanentely removed from the database and can't be restored. This is in complience with privacy laws. You will have to play with the new account you created. @Lirind Thanks
  • S

    Can't play in my friends league.

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    FC Eddie_NLF
    @ScaryT Hi there, Like @Lirind said: OSM has two seperate versions. One is OSM NL and is mostly for users that live in The Netherlands and Belgium. The other version is OSM World and is an international version where users from all around the world can play together. As both versions act indepentantely of each other, the account you have created only works on the version where it was created on. This account you are having is located on OSM World and can thus only be played on OSM World. You're friends are either playing on OSM NL or you have downloaded the wrong version of the Android app. The first thing you can try is to go the login page of the OSM app and check which region is selected: Dutch or World. If it is Dutch, then you have to switch that region to World and you should be able to login and find the league your friends are playing in. If it is already set on World region, then your friends are playing on OSM NL. You have then two choises: You can switch to the Dutch region and create an account on that version of OSM. Then you should be able to find the league your friends are playing in. All your friends create an account on OSM World and you can play together on the World version of OSM.
  • Paul TweddleP

    Please change the font back - I will go blind!

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    Mönchengladbach1900M
    Bei mir hat sich nix geändert... Vor allem das große D und das große O zu unterscheiden ist fast unmöglich...Im Web jedenfalls... Bestes Beispiel ZDM oder ZOM...Ich hab immer zutun herauszukriegen ob das nun ein defensiver oder ein offensiver ist...
  • F

    Player wrong

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    FC Eddie_NLF
    @feyenoord-ronaldo_NL Hi there, Frimpong being a midfielder was a mistake and was going to be corrected after the next update of the Germany league. That update happened yesterday, so the league overview page of Bayer Leverkusen's squad is probably incorrect and not updated properly if you have him as a defender.