Support

@_cigano_

Thank you. I have forwarded this to Gamebasics.

@ronaldo_45471 @Ferruccio-104

Hi there,

You should clear the cookies and cache of the browser you are using. That usually fixes the issue.

If you have the issue in the OSM app then force close the app and open it again.

@musafc_10

Hi there,

I'm sorry you had issues with the Player Back, but you will have to contact our customer support for these kind of issues. They can verify that you purchased the pack and give you a new one or give your money back. You can find our customer support through the below link.

https://support.onlinesoccermanager.com/hc/en-us

Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide proof of payment. Depending how busy it is, it might take several days before you receive a reply from them.

There're 3 levels for crew members:

President: Owner/creator of the crew. He has all powers and he was the one that paid for the crew. He can hand president title to someone else. Captain: He's like an 'assistant' of the President. He should be able to edit/do pretty much everything, except change the crew core (image, name, tag and motto) - looks like this changed on apps - and sack president/take his position Members: well, all of them are members, but these don't have any 'powers' to change anything

@Sérgio-The-Special-One
And are you selling the player on maximum price?

@Bujang-Jawa
It depends if your selling them max price, and the ratings of the players.

@FC-Eddie_NL
Ok thats fine, but can you tell them to fix “as” at least. I guess when you type as, it thinks you typed up ass. And ass isn’t really a bad word, and if you search it up in the dictionary, it means donkey. So it would be good if this isn’t how a text looks like:

Hi, the start date of the tournament has been moved forward, ** some teams have pulled out.

@Nyxia

Hi there,

Is this still an issue? If so, your friend should try to send you another invite.

hmmm this is weird... It was showing NL on our settings and it did changed on Dutch version, but it ended up not changing on world version.

We set it up again, so all should be fine now. I'll keep a close eye on this 👍

@ica24

On the OSM app prices are dependant on the currency you have selected in your Wallet on Google or Android. You can change the currency from Turkish Lira to Euros.

There can also be a price difference between Apple and Google. They both have their own policies, so this is also something that OSM can't change.

@VoidMystic_NL
Crew leagues are 50% off all the time anyway

@Zinedine-Zidane79

Hi there,

If the offer is from a computer team then it might take up to 24 hours before they respond to your counter offer.